CONTACT

Intake form. A human will actually read it.

INTAKE

A human will actually read this.

Sales, support, partnerships, press — same form, different inbox. We answer faster than our SLAs. Critical security issues skip the queue.

— CASE CLASS

SLA

We route ourselves like we route your alerts.

Topic

Channel

SLA

Existing-customer critical issue

WhatsApp + phone

< 30 min

Sales · demo request

Email + WhatsApp

Same business day

Partnership inquiry

Within 2 business days

Press · general

Within 5 business days

DIRECT LINES

Skip the form.

— SALES

Demo, pricing, custom sector designs.

[email protected]

— CUSTOMER SUPPORT

If a box is offline, this inbox is on call.

[email protected]

— PARTNERSHIPS

Resellers, installers, hardware partners.

[email protected]

— SECURITY DISCLOSURE

PGP available. Vulnerabilities triaged in 24h.

[email protected]

ENTRY 04 — HQ

Lagos, Nigeria. Always shipping.

Our hardware partner can dispatch a pre-imaged edge box anywhere in West Africa within 72 hours. Remote sites elsewhere — we ship the MSI; your local IT installs in 15 minutes.

— HQ FILE

ADDRESS: Sentinel HQ · Yaba, Lagos
EMAIL: [email protected]
PHONE: +234 800 SENTINEL· 10am–10pm WAT
WHATSAPP: Open 24/7 for critical issues
COORDINATES: 06.5244° N · 003.3792° E

— END OF CASEBOOK

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FILE 05 · COMPLETECASEBOOK SEALED · 2026-06-20